Q: Is the coffee pre-ground?
Our coffee is whole bean coffee and needs to be ground prior to brewing.
Q: How many servings in each 12 oz bag of whole bean coffee?
Each bag of Fanstakular Coffee whole bean coffee is 12 oz. Depending on your personal brew preferences and grind size you can expect to get on average 25-35 cups of 8 oz brewed coffee per bag.
Q: Where are the Fanstakular Coffee Beans sourced?
Our beans are sourced from small organic Fairtrade farms and co-ops in central America.
Q: What mycotoxins do you screen for?
We test for 16 potential mycotoxins caused by mold, the main culprits’ in coffee are Aflatoxins and Ochratoxin A. Rest assured you are drinking the purest cleanest cup of coffee, and you can taste the difference!
Q: Where are the beans roasted?
We roast our beans weekly in Barrie, Ontario, Canada to ensure your order is fresh.
Q: How much is shipping?
We ship Canada wide for a flat rate of $8.95 per shipment. This does not apply to International shipping. Express shipping is available as well.
Q: When will my order ship?
All orders placed before 1:00 pm EST are shipped same business day, otherwise we ship the following business day.
Q: How long will it take my order to arrive?
All orders are shipped Canada Post Expedited Parcel and you should receive it in 2-8 business days. Express Shipping is 2-4 business days.
Q: How do I contact Fanstakular if I have questions?
You can email us at firstname.lastname@example.org.
Q: What methods of payment do you have?
We currently offer payment by; Visa, Mastercard, Amex, Shop Pay, Apple Pay, Google Pay, Interac, and PayPal.
Q: What do I do if I did not receive my order?
All orders can be tracked using the Shop app, or you can email us at email@example.com.
Download the Shop app here to track all your orders via your email!